Published: 29/03/2022

Ukraine Humanitarian Appeal


The Ukraine Humanitarian Appeal donation button is now live on Payzone devices and is available to offer to customers across all Payzone stores nationwide. 

What is the Disasters Emergency Committee (DEC)?
The Disasters Emergency Committee is a collection of charities that are experts in humanitarian relief and who are now collecting donations, providing aid, and meeting the needs of all refugees fleeing the conflict in Ukraine. 

DEC charity donations will help the committee provide food, water, shelter, healthcare and protection to all fleeing and displaced Ukrainian refugees. 

How does the DEC customer donation service work?
The new charity donation button on your Payzone device works in just four simple steps:

  1. On your Payzone Plus device, click the Charity button.
  2. Click on Ukraine Humanitarian Appeal.
  3. Enter the amount the customer wishes to donate, and press Buy.
  4. A receipt will then be printed detailing the donation amount.

How can this help?
All customer donations made to the DEC for the Ukraine Humanitarian Appeal will directly contribute to the committees’ efforts to provide food, water, protection, and medical assistance to those fleeing the conflict. 

If you have any further questions on the Ukraine Humanitarian Appeal or technical queries about how to access this on your Payzone device, please do not hesitate to call the Helpdesk Team on 01606 566 566


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