Our customer support hours are:
Monday - Friday 8am - 7pm
Saturday 9am - 5pm
Sunday 9am - 1pm
(Bank Holidays 9am - 5pm)
Customer Support: 01606 566 600
You can also contact us by writing to the following address:
Payzone UK Limited
You can contact Payzone Bill Payments Limited by writing to:
Payzone Bill Payments Limited
Unit 4 Triangle Court
Cheshire Business Park
Complaints and The Financial Ombudsman Service
We aim to provide high levels of customer support to our customers, however if you would like to make a complaint about our products and services, please read our complaints procedure.
For Payzone UK, please check our Payzone UK complaints procedure.
For Payzone Bill Payments Limited, you can find our Bill Payments complaints procedure here.