You can use your local Post Office
We are partnered with the Post Office which is also a key service. This means you can pay your bills and top up at your local branch. Use the Branch Finder to locate your closest Post Office.
Payzone stores are open
Our retailers are truly amazing and are committed to serving their local communities. Use our Store Locator to see which shops are operating near you and find out the opening hours.
Payzone is working with suppliers
We’re working more closely than ever with our suppliers to ensure that we have contingency plans in place to respond to the Covid-19 outbreak.
Please click the link below the graphic to access and download each of the PDF files.
If you use a prepayment meter to top-up your gas and electricity, you may be worried about how you can continue to do this amid the Coronavirus outbreak.
Due to the outbreak of COVID-19, there may be changes to store opening times and some stores may be closed. We are working hard with our retailers to ensure that our Store Locator is up to date.
As a customer, what steps can you take to support your local convenience store during the Covid-19 outbreak?
If you are self-isolating and you’re concerned about how to top-up your gas card and electricity keys, you have two available options:
If you urgently need to top-up your gas or electricity but you cannot get to a Payzone store or Post Office then you should contact your supplier who should have a contingency plan in place.