Bill Payments Helpdesk

Welcome to the Payzone Helpdesk, the place where we answer the most common questions asked by retailers about our Bill Payments service.  

  • If you have a question to do with card payments or card terminals contact 01606 566 600 here.
  • If you need to discuss outstanding credit payments, or you're having trouble switching on a terminal with an outstanding credit issue, contact our Credit Control Team on 01606 566 384.

Got a question related to our Bill Payments service? We’re here to help. Take a look at the answers to the most common questions that we get asked on a daily basis. 

Can’t find what you’re looking for? Lets chat. Ring the Bill Payments Helpdesk Team on 01606 566 566.

Are you a customer looking for your nearest Payzone store? Find out by using our Store Locator


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Can't find an answer to your question?

Get in touch!

Sales: 0800 0566 015
Customer Support: 01606 566 566

Our customer support hours are:

Monday - Friday 8am - 7pm

Saturday 9am - 5pm

Sunday 9am - 1pm

(Bank holiday hours 9am - 5pm)

You can contact Payzone Bill Payments Limited by writing to:

Payzone Bill Payments Limited
Unit 4 Triangle Court
Cheshire Business Park
Lostock Gralam