It has the potential to be a powerful new partnership - a partnership that offers the vulnerable, the elderly and those who can’t pay their bills online the choice and convenience they deserve. But what exactly does the new Post Office partnership mean for retailers? Let’s find out.
Negotiating a Better Deal for Retailers
Post Office partnership puts us in an even stronger position to compete for new bill payments contracts. This is great news for retailers, who can now offer more exclusive services, driving more customers into their stores.
Greater Choice for Retailers
Now that Payzone Bill Payments has become part of Post Office, we will be able to offer even greater choice and convenience to our retailers. Together, we will be releasing some of the services currently offered at a Post Office into our Payzone stores, providing our retailers with more opportunities to earn commission.
Serving Over 24,000 Locations
Teaming up with Post Office means we can now service customers in over 24,000 locations right across the UK. This is great news for customers, who now have more choice when paying their bills.
Even Better Service for Retailers
We’re already a 4.8 out of 5 on Trustpilot - how much better can our service get? Well, with the help of Post Office, we’re determined to find out. Expect more products and services, competitive pricing and better customer service with Payzone Bill Payments.
New, Exclusive Services
You asked for new services, and that's exactly what we've delivered. In 12 months, together with Post Office, we've been able to lock down several new contracts, including exclusive deals with Scottish Power and British Gas. Who knows - we could have one… or two… bigger, exclusive contracts just around the corner.
A Post Office Commitment to Retailers
As part of our new partnership with Post Office, we’re making a fresh, new commitment to our retailers. That includes new products and services, competitive pricing, FREE new external and in store signage and a 7 day a week customer service team. A commitment we think you deserve.
"After leading on this strategy and achieving the initial exchange of contracts with Payzone in June, I’m really excited we can now start fulfilling the opportunities this brings."
"I’m looking forward to leading a fantastic team alongside a hugely motivated and talented Post Office team, and working with our clients and retailers to provide an even better service to the customers who rely on us."
- Andrew Goddard, Managing Director, Payzone Bill Payments
"We’re thrilled to welcome Payzone’s Bill Payments team to the wider Post Office family. Bill payments are a vital service for customers, particularly for many vulnerable or elderly customers and people who don’t have online access so rely on paying their bills over the counter."
"Teaming up with Payzone means together we are now in an even stronger position to compete for new bill payment contracts, helping to bring in more customers for Post Office branches and Payzone outlets alike."
- Debbie Smith, Post Office Retail Chief Executive