Business Development Manager


Working at Payzone:


Payzone colleagues are the driving force behind our business.  We are proud of the energy, commitment and customer focus our people all have in common.  

All Payzone people are guided by our Ways of Working and behaviours:

We work in Partnership

We are one team

We deliver


The Basics and Benefits:


Job Title:                                             Business Development Manager

Post Reports to:                                  Senior Business Development Manager

Number of Direct Reports:                  0

Location:                                             Field Based

Pension:                                              Up to 8% Employees contribution & Up to 12% Employers contribution (subject to auto enrolment)

Holidays:                                             25 days increasing to 30 after length of service and the option to purchase extra holidays

Life Assurance:                                   6 x’s your basic annual salary to the employee’s normal retirement age.

Permanent Health Insurance:             50% of basic salary (less statutory deductions), deferred for 26 weeks, if absent from work due to sickness or disability.  Subject to a successful completion of a probation period and acceptance from the Insurers.

Health Care Cash Plan:                      Fully subsidised by Payzone.

Beingwell Portal:                                 Looking after your physical and mental health

Enhanced family friendly policies:      Maternity, Paternity and Adoption

Employee Discount Portal &              Instant savings with money saving deals

Discounted Gym Membership:          

Cycle Scheme:                                   Open to all employees after successful completion of a probation period.  Enables employees to purchase a bike and accessories up to the value of £2000 over a 12-month period whilst saving on tax and NI contributions.

Employee Assistance Programme:    Work-Life Balance Practical Support, Emotional Wellbeing Support available 24 hours a day, 7 days a week, 365 days a year. 

Training & Career Development:       Suite of training workshops available to aid professional, career and personal development.  Access to professionally recognised qualifications.



The Purpose of the Role:


The post holder will be responsible for the account management of a defined territory.



Principal Accountabilities:

1. Deliver Network plan - Estate size & Network improvement

  • To manage the entire sales cycle from lead generation and lead management to prospecting, arranging appointments & negotiating and closing deals (benefit/value sales approach)

2. Identify key accounts for development & produce individual account plans

  • Symbols and larger independents/groups]

3. To achieve agreed targets against these accounts (see below)

  • sales revenue/transactions
  • customer service targets – overall satisfaction & response rates
  • Compliance/conformance (effective training)

4. Build effective internal relationships

  • Outbound call team
  • Helpdesk
  • Asset & Estate Team
  • Commercial Team
  • Post Office Field Team
  • PLS

Previous Experience:


  • FMCG sales/account management
  • Understanding of convenience market
  • Experience working in a team and as an individual
  • Confident working with key performance indicators with an impressive track record in sales
  • Strong communication skills
  • Self-motivated, competitive with a passion for sales
  • Strong customer sales skills which must include cold calling & f2f sales (telesales an advantage)
  • Experience of working to targets and KPI’s
  • Strong administration and organisation skills
  • Full Driving Licence


Personal Attributes:


  • Ability to work unsupervised and under pressure, meeting all deadlines
  • Proactive, enthusiastic and flexible approach
  • Strong technical background
  • Excellent communication skills at all levels of the organisation
  • Problem solving capability




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