Promoting British Gas in my store
Congratulations, you’ve made the switch. But how can you make sure your customers know you are now accepting British Gas bill payments?
For retailers, offering customers a service that enables them to make cash deposits and withdrawals is beneficial. It’s an extra type of service that attracts customers into their store.
While these type of services are a great addition to our Payzone terminals, we would like our retailers to be aware of the potential risk of money laundering.
Money laundering is the process of making money generated through criminal activity but appears to have come from a legitimate source.
The chances of a customer entering your store with this intention are very slim but it’s best to be prepared. We have put together a few top tips on how to spot if somebody could be money laundering.
The way a customer behaves while requesting the transaction could signal that they are using it fraudulently. What should you look out for?
Perhaps you have started to recognise a partícular customer who uses the service more than once over a 24 hour period? The customer in question may:
What are the other signs to look out for?
If you are feeling uneasy about how a particular customer is using any type of cash deposit and withdrawal service, trust your instincts.
Stay calm and take the following steps:
1. Stop processing the transaction
Do not confront the customer about any suspicions you may have. Instead, tell the customer that your Payzone terminal is not working properly so you cannot complete their payment at this time.
2. Once the customer has left your store, report it to the Payzone Helpdesk
Call our team on 01601 566566 and tell us about the transaction in question. We can then investigate this further on your behalf.
3. Let your Store Manager know about any suspicious activity
If you’re an employee at a Payzone store, make sure you report the incident to your Store Manager.
Get in touch with us today and find out what Payzone can do for your business. Simply fill in the enquiry form below and we'll be in touch.